Last updated July 25, 2019
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. In the email, provide your order number, what you are returning, and the reason it is being returned. After receiving a RMA number, place the item securely in its original packaging and RMA Number, and mail your return to the following address:
A Listers Cigar Club
1 Prindle Lane
Danbury, CT 06811
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service email address below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: